A’Zambezi River Lodge, a four-star hotel in Victoria Falls, Zimbabwe under the Rainbow Tourism Group’s, recently added a feather in their cap after winning the 2023 Travelers’ Choice award. This was revealed in a report published by The Standard.
The award is organized by the TripAdvisor Travelers’ Choice Award and celebrates businesses that have consistently received great travelers reviews on Trip Advisor over the last 12 months, placing these winners among the 10% of all listings on Trip Advisor globally.
General Manager of A’Zambezi River Lodge, Chris Svovah said; “We are humbled by this award. The A’Zambezi River Lodge team is driven to deliver refreshing service to our guests at all times. Most importantly we thank our guests for their support and great reviews which have earned us this award.”
A’Zambezi River Lodge has won various awards for service excellence over the years.
“Congratulations to the 2023 TripAdvisor Travelers’ Choice winners,” said John Boris, chief growth officer at Trip Advisor.
“The travel resurgence we’ve seen throughout the past year has even further heightened the competition. Earning a Travelers’ Choice Award demonstrates that you have provided great experiences to those who matter most: your guests. With changing expectations, continued labor shortages, and rising costs, this is no easy feat, and I am continually impressed with the hospitality industry’s resilience and ability to adapt. Cheers to another successful year!”
In 2022 A’Zambezi River Lodge was also awarded the TripAdvisor Hall of Fame certificate for consistently receiving strong praise and ratings from travelers over a five-year period.
The certificate of excellence accounts for the quality, quantity and recency of reviews submitted by travelers on Trip Advisor over a 12-month period.
To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on Trip Advisor for at least 12 months.
In recent years the hotel also received the ‘Recommended on HolidayCheck certificate’.
HolidayCheck is a German-based guest review platform which focuses on up-to-date touristic information. The more positive reviews a property receives the better the ranking on Holiday Check. The site boasts of many honest and unbiased reviews from discerning European travelers — which adds a unique value to their services.
HolidayCheck database contains over 300 000 hotel properties and 2.2 million hotel reviews, providing users with a rather large selection of detailed options.
A’Zambezi River Lodge has the best location in Victoria Falls as it is nestled on the banks of the Zambezi River within the periphery of the Zambezi National Park, in a spot with the tranquility and seclusion most travelers seek. The award-winning Amulonga restaurant offers guests a wide variety of delectable food and beverages.
The hotel occupies the most unique and finest location, affording guests an ambience with a fine mix of African wildlife, an abundance of nature and a river frontage and jetty site. A’Zambezi River Lodge has 87 rooms which include suites, double, single and paraplegic rooms.